Faq's
Frequently Asked Questions (FAQ): Krystal Holidays
At Krystal Holidays, we understand that you might have questions while planning your perfect holiday. To make your experience hassle-free, we’ve compiled answers to some of the most frequently asked questions about our services and packages.
1. What destinations do you offer packages for?
We provide holiday packages for some of the most popular destinations in India, including:
- Goa
- Kerala
- Kashmir
- Himachal Pradesh
- Ayodhya
- Rajasthan
- Golden Triangle (Delhi, Agra, Jaipur)
- Leh Ladakh
- Char Dham (Yamunotri, Gangotri, Kedarnath, Badrinath)
- Ooty & Kodaikanal
- Meghalaya
- Gangtok & Darjeeling
2. Can I customize my holiday package?
Yes! At Krystal Holidays, we specialize in creating tailor-made packages. Share your preferences, budget, and travel dates with us, and we’ll design a personalized itinerary to suit your needs.
3. What is included in your holiday packages?
Our packages typically include:
- Accommodation (as per the package type)
- Transportation (airport transfers and sightseeing)
- Meal plans (breakfast and/or dinner, depending on the package)
- Sightseeing tours as mentioned in the itinerary
Optional services like guided tours, adventure activities, and special requests can be added to your package.
4. How do I book a package with Krystal Holidays?
Booking with us is simple:
- Visit our website or contact us via phone or email.
- Share your travel requirements and destination preferences.
- Choose from our pre-designed packages or request a customized itinerary.
- Confirm your booking by making a payment.
Our team will handle the rest to ensure a seamless travel experience.
5. What are the payment options available?
We offer flexible payment options, including bank transfers, UPI payments, and online payment gateways. Advance payment is required to confirm your booking, with the balance payable before your travel date.
6. Do you provide group travel packages?
Yes, we organize group travel packages for families, friends, corporate teams, and more. Group discounts and special activities can also be arranged.
7. Is it safe to travel with Krystal Holidays?
Absolutely. Your safety and comfort are our top priorities. We work with trusted hotels, experienced drivers, and professional guides to ensure you have a secure and enjoyable journey.
8. Can you arrange special requests, like honeymoon surprises or birthday celebrations?
Yes, we love adding special touches to your travel experience. Let us know your requirements, and we’ll arrange surprises like candlelight dinners, room decorations, or special activities.
9. What is your cancellation and refund policy?
Our cancellation policy varies based on the package and booking conditions. Generally:
- Free cancellation may apply for cancellations made well in advance.
- Partial refunds may be available for last-minute cancellations.
- Non-refundable bookings are also available.
For specific details, please refer to the terms and conditions of your package.
10. Are flights included in the packages?
Flights are not typically included in our packages, but we can assist you in finding the best flight options if requested.
11. What type of accommodations do you offer?
We provide a range of accommodation options, from budget-friendly hotels to luxury resorts, boutique stays, and homestays. You can choose based on your preference and budget.
12. Do you provide local guides for sightseeing?
Yes, we can arrange knowledgeable and friendly local guides to enhance your travel experience and provide deeper insights into the destinations.
13. What are the best times to visit these destinations?
- Goa: November to February
- Kerala: September to March
- Kashmir: March to August (summer) or December to February (winter)
- Himachal: March to June (summer) or December to February (winter sports)
- Rajasthan: October to March
- Leh Ladakh: May to September
- Char Dham: May to October
For other destinations, feel free to ask our team for season-specific recommendations.
If you have more questions, feel free to reach out to us. At Krystal Holidays, we’re here to make your travel experience delightful and worry-free!